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Product Detail :
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The project involves the outsourcing of operations and maintenance for BSNL Customer Service Centers (CSCs) located in Ranchi, Hazaribag, and Daltonganj. The scope includes managing customer interactions, handling billing inquiries, processing service requests, and ensuring the overall functionality of the centers. The contractor will also be responsible for the sale of telecom products and services, including SIM cards and broadband connections, as well as providing value-added services. Customer Service Centers (CSCs), telecom services, SIM cards, broadband connections
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| Tender Detail : |
The project involves the outsourcing of operations and maintenance for BSNL Customer Service Centers (CSCs) located in Ranchi, Hazaribag, and Daltonganj. The scope includes managing customer interactions, handling billing inquiries, processing service requests, and ensuring the overall functionality of the centers. The contractor will also be responsible for the sale of telecom products and services, including SIM cards and broadband connections, as well as providing value-added services. |